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Preston's Thoughts on Acne and More
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Spa Customer Service: Why It Is More Important Today Than Ever!
Is Customer Service Dead? Although customer service is a common term, what does it mean to those for whom it is intended?
Douglas Preston
Dec 11, 20248 min read
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Why Your Employees Resist Change and How You Can Overcome It
Change is inevitable, but resistance is optional. Unlocking change in your spa: How to Navigate Employee Resistance
Douglas Preston
Dec 4, 20246 min read
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Increase your gift card and slow product sales!
Holiday Gifting Tip: Unlock Hidden Revenue in Your Spa Inventory Pairing Slow Moving Products with Gift Cards.
Douglas Preston
Nov 20, 20244 min read
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Taking the Next Step: Planning a Solo Career in the Skin Care Profession
Thinking of Starting Your Own Skincare Spa? Read This First!
Douglas Preston
Nov 13, 20247 min read
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The Solo Entrepreneur
The best way to follow a dream is not to think of what you want your business to be, but what your ideal life will be like because of...
Douglas Preston
Nov 12, 20241 min read
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Service Tips from a Customer POV
Ever wondered why some spas leave you feeling serene while others fall short? Little details make all the difference.
Douglas Preston
Nov 6, 20245 min read
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