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Why Does It Seem That Everyone Wants to Become an Esthetician Now?
Existing estheticians are making the career look so easy and attractive! Just look at those Instagram and TikTok posts; dancing and singing skincare pros showing off their beautiful spas and treatment rooms, handling their smiling, grateful facial clients in a serene setting.
Douglas Preston
Oct 202 min read
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Looking for ways to stay positive? Start by managing your digital environment.
Steer clear of negative spaces—both online and off. Negativity is easy to find (and fall into), but it only drains your confidence. Seek out positive, uplifting content instead. A little inspiration goes a long way!
Douglas Preston
Jul 71 min read
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Turns out, skincare pros don't have to be supermodels!
You don’t need to be young, slim, or supermodel beautiful to succeed in esthetics. Most clients value knowledge, empathy, and quality service over looks or personality.
Douglas Preston
Jun 301 min read
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It makes me nervous when a client asks me about a product, ingredient, or skincare device I haven’t heard of.
It can feel intimidating when a client asks about a product or ingredient you’re not familiar with. But no one can know everything—especially in a fast-evolving field like skincare!
Douglas Preston
Jun 91 min read
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I have a couple of clients who never relax during their facials. They like to talk, sometimes even take a call while I’m working on them. What should I do?
Worried that your client is talking too much during their facial? Here's the top tip to ensure they have a great experience.
Douglas Preston
Jun 21 min read
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I’m pretty new as an esthetician. The new clients I get say they’re happy with my facials but almost none of them reschedule. Am I doing something wrong?
Discover an easy way to adjust your client consultation, to encourage new clients to schedule another session after their first treatment.
Douglas Preston
May 281 min read
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The Successful Independent Skincare Practice: 7 Important Business Tips
Ready to Launch Your Skincare Practice? Starting an independent skincare business is a dream for many, but it requires strategic planning.
Douglas Preston
Jan 26 min read
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Spa Customer Service: Why It Is More Important Today Than Ever!
Is Customer Service Dead? Although customer service is a common term, what does it mean to those for whom it is intended?
Douglas Preston
Dec 11, 20248 min read
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Why Your Employees Resist Change and How You Can Overcome It
Change is inevitable, but resistance is optional. Unlocking change in your spa: How to Navigate Employee Resistance
Douglas Preston
Dec 4, 20246 min read
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Increase your gift card and slow product sales!
Holiday Gifting Tip: Unlock Hidden Revenue in Your Spa Inventory Pairing Slow Moving Products with Gift Cards.
Douglas Preston
Nov 20, 20244 min read
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Service Tips from a Customer POV
Ever wondered why some spas leave you feeling serene while others fall short? Little details make all the difference.
Douglas Preston
Nov 6, 20245 min read
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Finding and Keeping Your Man: Attracting the Male Spa Client
Unlocking a Hidden Market in the Spa Industry! Surveys show men make up 5-30% of the spa market, how do you find and keep them?
Douglas Preston
Oct 30, 202412 min read
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